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1. Scope of Privacy Policy
This Privacy Policy applies to information, including contact information, collected about you by the Short Sale Specialist Network. This Privacy Policy does not cover any information collected through any other web site. Please note that some Short Sale Specialist Network Web Sites may contain links to non-Short Sale Specialist Network Web Sites. We are not responsible for the privacy practices of those sites, and we recommend that you visit the privacy policies of each web site that you visit.
2. Information Collected
Information you provide directly to Short Sale Specialist Network Web Sites. You are not required to provide information about yourself when you visit a Short Sale Specialist Network Web Site. Short Sale Specialist Network Web Sites may ask you for some or all of the following types of information when you register for certain services, access various content or features, or directly contact the Web Site:
· Contact information, such as name, email address, postal address, phone number, facsimile number, and mobile number;
· User name and password;
· Age and date of birth;
· Other demographic information, such as gender, job information, and zip code;
· Information for a public profile, such as your interests and the address of your web site;
· Search queries;
· In limited circumstances, payment and identity verification information, such as credit card number, social security number or comparable national identifiers, and driver's license number where needed for payment or to access a particular service;
· Contact information about others when you provide information about others or refer a friend to a particular site or service (note: such information is used solely to facilitate the communications requested);
· Information posted in community discussions and other interactive online features;
· Correspondence you send to us; and
· Information collected about you offline (including via facsimile, mail, or in person for sweepstakes entrance forms).
Information we collect automatically on Short Sale Specialist Network Websites. Short Sale Specialist Network Web Sites may collect certain information automatically, including:
· Your browser type and operating system;
· Your Internet Protocol (IP) address, which is the number automatically assigned to your computer whenever you access the Internet and that can sometimes be used to derive your general geographic area;
· Sites you visited before and after visiting a Short Sale Specialist Network Web Site;
· Web pages and advertisements you view and links you click on within Short Sale Specialist Network Web Sites;
· Unique identifiers, including mobile device identification numbers that can identify the physical location of such devices in accordance with applicable law;
· Information collected through cookies, web beacons, and other technologies;
· Information about your interactions with video content, such as the type of content viewed, and information about your interactions with email messages, such as the links clicked on and whether the messages were opened or forwarded;
· Upon request, your bandwidth speed and information about the software programs installed on your computer; and
· Standard server log information.
Information we obtain from other sources. We may collect information about you from other sources, including through interactive applications (such as mobile devices, third-party services, and embedded video players), from co-branded partners, and from commercially available sources (such as data aggregators and public databases). The following are examples of information we may collect from other sources:
· Name, postal address, and telephone number;
· Demographic data, such as age, gender, and income level;
· If you access third-party services (such as Facebook Connect) through a Short Sale Specialist Network Web Site, your username and password for those services and other information available about you on those services;
· Your interests and purchase behavior;
· Publicly-observed data, such as activities on blogs, videos, and other online postings; and
· Other navigation data, such as web sites visited and advertisements viewed or clicked on.
Please note that all of the information we collect about you may be combined, including to help us tailor our communications to you and to develop rich online content and services across the Short Sale Specialist Network Web Sites.
3. Use of Information
We only use payment and identity verification information, such as credit card numbers, driver's license numbers, social security numbers, or comparable national identifiers as necessary for completing a particular transaction or fulfilling a service (e.g., paid subscriptions, services and training) or as otherwise required by law.
We generally use other information we collect about you to:
· Fulfill your requests for products, services, and information, including to send you electronic newsletters, authorize a purchase, and complete a transaction that you have requested;
· Enable you to participate in features such as surveys, polls,and message boards;
· Provide you with special offers and promotional materials on behalf of Short Sale Specialist Network Web Sites, companies within our corporate family, and third parties, in accordance with applicable law;
· Analyze the use of Short Sale Specialist Network Web Sites and information about visitors to our Web Sites to understand and improve our service offerings;
· Customize the content you see when you visit a Short Sale Specialist Network Web Site;
· Develop and provide advertising tailored to your interests, as described in our overview of Short Sale Specialist Network online advertising;
· Prevent potentially prohibited or illegal activities and otherwise in accordance with Short Sale Specialist Network's Terms of Use; and
· For any other purposes disclosed to you at the time we collect your information or pursuant to your consent.
4. Disclosure of Information
Short Sale Specialist Network is committed to maintaining your trust and we want you to understand when and with whom we may share information collected about you.
· Authorized third-party service providers. We share your information with third-party vendors who help us with specialized services, including customer support, email and text message deployment, business analytics, marketing, and data processing. These third parties are allowed to use your contact information to help us provide our services and not for any other purpose.
· Co-Branded Partners. Co-Branded Partners are third parties with whom a Short Sale Specialist Network Web Site may jointly offer a service or feature. You can tell when you are accessing a service offered by a Co-Branded Partner because the Co-Branded Partner's name will be featured prominently. You may be asked to provide information about yourself to register for a service offered by a Co-Branded Partner. In doing so, you may be providing your information to both us and the Co-Branded Partner, or we may share your information with the Co-Branded Partner. Please note that the Co-Branded Partner's privacy policy may apply to its use of your information.
· Short Sale Specialist Network Web Sites and other First Coast Realty Associates businesses. The Short Sale Specialist Network continues to grow to include innovative Short Sale Specialist Network Web Sites that offer rich and deep interactive experiences. We may share information we collect about you within the family of Short Sale Specialist Network Web Sites and with First Coast Realty Associates, our parent company, and other First Coast Realty Associates-affiliated companies, so we can provide you with information about products and services that might interest you.
· Business transfers. We may share your information in connection with a substantial corporate transaction, such as the sale of a Short Sale Specialist Network Web Site, a merger, consolidation, asset sale, or in the unlikely event of bankruptcy.
· Legal requirements. We may disclose information about our users, including contact information, to respond to subpoenas, court orders, legal process, and other law enforcement measures, and to comply with other legal obligations, such as FCC requirements.
· Protect our Web Sites and users. We may disclose information to protect and defend the legal rights, interests, and safety of Short Sale Specialist Network Web Sites, other First Coast Realty Associates companies, and their employees, agents, and contractors (including enforcing our agreements); to protect the safety and security of users of the Web Sites and members of the public; and as otherwise disclosed in our Terms of Use.
Please note that we may share information with advertisers as described in our overview of Short Sale Specialist Network online advertising. We also may share aggregated or anonymized information with third parties, including to help us develop content and services we hope you will find of interest. This information cannot be used to individually identify you.
5. Your Choices
You can choose to enjoy content and features on Short Sale Specialist Network Web Sites without directly providing us with any information about you; however, as described above, some information may automatically be collected or may be requested so you can take advantage of certain features and services offered on Short Sale Specialist Network Web Sites.
You can opt out of receiving commercial email or text messages from a particular Short Sale Specialist Network Web Site or service by following the instructions contained in any such message. Please note that even if you unsubscribe to commercial messages, we still may need to send you communications relating to your use of the Short Sale Specialist Network Web Sites, such as service announcements.
6. Access
If you choose to share contact information with us, you may have the opportunity to update that information on a Short Sale Specialist Network Web Site. You also may update or amend your information by contacting us. If you ask us to shut down your account or delete your information, we will disable your account within a reasonable period of time. Please note that we may need to retain some information about you in order to satisfy our legal and security obligations. For example, some of your information may remain in back-up storage even if you ask us to delete it. In some cases, you may be entitled under local laws to access or object to the processing of information that we hold relating to you.
7. Protection of Information
We are committed to protecting your information. We have adopted commercially reasonable technical, administrative, and physical procedures to help protect your information from loss, misuse, and alteration. Please note that no data transmission or storage can be guaranteed to be 100% secure. We want you to feel confident using Short Sale Specialist Network Web Sites but we cannot ensure or warrant the security of any information you transmit to us. Please refer to the U.S. Federal Trade Commission's web site for information on how to protect yourself from identity theft.
8. Visiting from Outside the United States
Short Sale Specialist Network is headquartered in the United States. Please be aware that information you provide to us or we obtain as a result of your use of the Short Sale Specialist Network Web Sites may be processed and transferred to the United States and be subject to United States law. The privacy and data protection laws in the United States may not be equivalent to such laws in your country of residence. By using and participating in any Short Sale Specialist Network Web Site or providing us with your information, you consent to the collection, transfer, storage, and processing of information to and in the United States.
11. User-Generated Content
Some Short Sale Specialist Network Web Sites enable users to submit their own content for contests, blogs, videos, message boards, and other functions. Please remember that any information you disclose becomes public information and exercise caution when deciding to disclose your contact, financial, and other information in a submission. We cannot prevent such information from being used in a manner that may violate this Privacy Policy, the law, or your personal privacy and safety.
12. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices and service offerings. If we modify our Privacy Policy, we will update the "Effective Date" and such changes will be effective upon posting. If we make any material changes in the way we use your information, we will notify you by sending an email message to the email address you most recently provided to us or by prominently posting a notice of the changes on Short Sale Specialist Network Web Sites.
13. Questions
If you have questions regarding this Privacy Policy, please contact us and we will endeavor to respond to your request within a reasonable period of time. You may also submit questions or comments using the postal address listed below:
Short Sale Specialist Network Inc.
3030 Powers Avenue
Jacksonville, FL 32207
We are committed to working with you to obtain a fair resolution of any privacy concern.
